Terms of service

These terms ("Terms") govern your access to and use of the ClauseSpark website and services (the "Service") provided by ClauseSpark, Inc. By accessing the Service you agree to be bound by these Terms.

1. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorised use.

2. Acceptable use

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorised access to any part of the Service; (c) interfere with or disrupt the Service; (d) use the Service to send spam or malicious code; or (e) reverse-engineer the Service except as permitted by applicable law.

3. Customer content

You retain all rights, title, and interest in the contracts and other content you upload ("Customer Content"). You grant us a limited licence to store, process, and display Customer Content solely for the purpose of providing the Service to you. We do not use Customer Content to train AI models.

4. Fees & payment

Paid plans are billed monthly or annually in advance, in the currency selected at signup. Fees are non-refundable except where required by law. We may change prices on 30 days' notice.

5. Confidentiality

We treat Customer Content as confidential and apply the security controls described on our security page. We will not disclose Customer Content except as necessary to provide the Service or as required by law.

6. AI output disclaimer

ClauseSpark's AI-generated suggestions, redlines, and analyses are tools to assist legal review. They are not a substitute for the judgment of a qualified attorney. You are responsible for the final review of any AI-generated output before relying on it. ClauseSpark is not a law firm and does not provide legal advice.

7. Warranties & disclaimers

The Service is provided "as is" except as expressly warranted in your master subscription agreement. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Limitation of liability

Our aggregate liability arising out of or relating to the Service will not exceed the fees paid by you to us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages. These limits do not apply to confidentiality breaches, IP indemnification, or gross negligence.

9. Termination

Either party may terminate for material breach uncured after 30 days' written notice. Upon termination, your access ends and we delete Customer Content within 30 days unless you request earlier deletion or extended retention.

10. Governing law

These Terms are governed by the laws of England and Wales (or, for US-domiciled customers, Delaware, USA), as specified in your master subscription agreement.

11. Changes

We may update these Terms from time to time. Material changes will be communicated by email at least 30 days before they take effect.

12. Contact

Questions: legal@clausespark.com.